Science Communications

Make your stories matter

The ARRC is first and foremost a charity. We offer the below services to the waterway management industry to help fund our ongoing work, collaborating with partners to expand our impact. Learn more about our charity work here.


At the ARRC, we’re nationally recognised for over 18 years of communications expertise in the waterway industry. We specialise in translating complex science and technical information into compelling stories that resonate.  

Our communications services are designed to bridge the gap between technical expertise and public understanding, spanning across science, natural resource management, research, data, and policy. Our team understands diverse audiences and knows how to craft messages that drive action from inspiring communities to shaping policies.  

What we offer

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Communications strategy

Running communications workshops and co-design meetings to develop a tailored and ready-to-implement communications strategy.

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Website design & development

Co-designing and developing websites that make complex science understandable and meaningful.

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Digital marketing

Campaign development, organic and paid social media, email marketing, search engine marketing, and other channel implementation based on client needs.

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Content assets & creative services

Translating science into practical resources, reports, fact sheets, infographics, templates, and guidelines. Production of creative media like podcast episodes and videos, using storytelling and narrative development to give your work a human voice.

Illustration of two computer monitors displaying connected video call participants with speech bubbles.

Data analysis

Using analysis tools and audits to report on science communications performance, track key metrics, and provide recommendations for success.

Our approach

ARRC’s communication and engagement success is built on three pillars:

  • a deep understanding of people, place, and purpose
  • strong storytelling skills
  • a co-design process that enables effective collaboration

We’ve worked across Australia to communicate water, land, and community science in ways that resonate with diverse audiences – ensuring messages are meaningful to the people who live and work along our waterways.

Group of people standing in a grassy field with many small tree saplings protected by blue plastic guards, with a large tree and hills in the background.

Why work with the ARRC

  • We have 18+ years of experience delivering projects that protect and restore Australian rivers.
  • By engaging with the ARRC, you support our charitable mission, making a meaningful contribution to restoring and protecting our rivers for current and future generations.

Talk to us to discuss your next science communications project.

Contact Us

Our Clients

Commonwealth Environmental Water Holder

Murray–Darling Basin Authority

Finterest

Flow-Monitoring, Evaluation and Research

Department of Primary Industries and Regional Development

Native Fish Recovery Strategy

Native Fish Recovery Strategy

Native Fish Recovery Strategy

Refreshing Rivers

Murray Local Land Services

Case Studies

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Finterest

Client:
Murray–Darling Basin Authority
Collection of Southern Purple Spotted Gudgeon broodstock from the Reedy lakes. Credit: Doug Gimesy.
Collection of Southern Purple Spotted Gudgeon broodstock from the Reedy lakes. Credit: Doug Gimesy.
Phil Palmer and Mark Jekabson with baby cod found at Scottsdale Reserve. Credit: Annette Ruzicka.
Phil Palmer and Mark Jekabson with baby cod found at Scottsdale Reserve. Credit: Annette Ruzicka.
Southern pygmy perch. Credit: John Lenagan.
Southern pygmy perch. Credit: John Lenagan.
Freshwater dreaming - catfish. Credit: Sam Assan.
Freshwater dreaming - catfish. Credit: Sam Assan.
Dr Lisa Evans carrying out fish survey at Scottsdale Reserve. Credit: Annette Ruzicka.
Dr Lisa Evans carrying out fish survey at Scottsdale Reserve. Credit: Annette Ruzicka.

Overview:

Finterest is the communications platform that shares information from the Native Fish Recovery Strategy, with an aim to strengthen audience involvement in caring for waterways and to improve understanding of native fish recovery.

Our role:

For 11+ years, the ARRC has coordinated the delivery of Finterest communications activities, engagement, and events, including two in-person Native Fish Forums.

We created and managed the Finterest brand and website, including managing social media profiles, sharing information via email newsletters, and working with influencers and industry experts to create news articles, reels and interactive content. We also worked closely with Dr Mark Lintermans to author a fully updated version of the book ‘Fishes of the Murray-Darling Basin’, as well as its companion website.

Impact:

  • An engaging online presence across Facebook, Instagram, email, and the website.
  • 2 in-person Native Fish Forums (Dubbo 2023, Canberra 2024), both attracting over 100 attendees from across the Basin, from recreational fishers to scientists.
  • Hosted 7 online webinars bringing together information from demonstration reaches across the Murray-Darling Basin

Saving our Stocky Galaxias

Client:
NSW Department of Primary Industries
This is an example of the caption inside the image please leep it short.
Family Fun Splashback Day at Gaden Trout Hatchery.
Family Fun Splashback Day at Gaden Trout Hatchery.
Behind the scenes capturing video footage.
Behind the scenes capturing video footage.
Two children wearing sun hats and holding a paper and a beige tote bag, standing indoors near a display board with ribbons and artwork.
Family Fun Splashback Day at Gaden Trout Hatchery.
Family Fun Splashback Day at Gaden Trout Hatchery.
“Thank you all for making this beautiful opportunity for young Australians! So very exciting!!”
Community member
"Dear Finterest, I am a teacher at [a public] school, ACT, last week I used your lesson material to teach three year 4 classes. The kids loved it."
School teacher, ACT

Overview:

The Saving our Stocky Galaxias campaign raised awareness and engaged recreational fishers and the public on the plight of Stocky Galaxias and the importance of native fish conservation. It included a state-wide student art competition that combined education and action across local schools and communities, culminating in a successful exhibition event at the Gaden Trout Hatchery.

Our role:

ARRC delivered a multi-channel communications campaign to build awareness of the Stocky Galaxias and other threatened aquatic species in the Snowy Mountains region. We developed the campaign video, podcast, and website, and promoted the art competition and exhibition.

Impact:

  • 100 art submissions and 140 attendees at the Family Fun Splashback Day at Gaden Trout Hatchery
  • 2,500 postcards printed and distributed through project partners and networks across Snowy Mountains community spaces and events

Student competition & exhibition

'Stocky needs our help' campaign videos

'Stocky needs our help' campaign podcast

Flow–Monitoring, Evaluation and Research (Flow-MER) Program

Client:
Commonwealth Environmental Water Holder (CEWH)
Laptop displaying the Flow-MER Program webpage with an image of sharp-tailed sandpipers in wetlands.
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Laptop screen showing Flow-MER program webpage detailing environmental water research in Murray–Darling Basin, with sections on basin monitoring, river systems, and completing projects by 2025.
Illustration on a laptop screen showing a wetland scene with people in a boat, various birds, aquatic animals, and a magnified inset of a person working on a computer indoors.
Laptop screen displaying a webpage with sections on water's impact on fish species: Spawning rates, Recruitment, Population growth, and Distribution, each with related icons.
Laptop screen displaying a webpage titled Webinars and Presentations with filters for Event, Year, Themes, and Areas, and a section for a 2026 webinar on riverbank form and vegetation monitoring.
“These pages are gold. Truly. They are best practice for science to policy translation. Thank you.”
Jennie Fluin (CEWH)
“[The website] was an enormous, collaborative effort with so many contributors. It has come together so well and looks stunning. We look forward to sharing it far and wide."
Hilary Rossow (CEWH)

Overview:

The Flow-MER Program is the CEWH's flagship monitoring, evaluation and research program, designed to assess the ecological outcomes of environmental water use across the Murray–Darling Basin. It is Australia's largest collaborative, science-based environmental water monitoring program involving multiple research organisations, government agencies and delivery partners.

Our role:

We created the Flow-MER Program branding, social media presence, and website to communicate a complex program using simple navigation and common language for multiple audiences. A wide range of stakeholders were engaged in a co-design process to ensure a collaborative effort and an alignment in communications objectives.

Impact:

  • Synthesised and translated Program evaluation reports into engaging web pages that
    use video, illustrations and plain language to show-case 10 years of outcomes and
    learnings, informing policy decision making.
  • Coordinated and published online stories, videos and email newsletters to showcase ongoing activities and outcomes. Over 5 years, 118 stories from across the Basin were published on the Flow-MER website.
  • Over 7 years, we hosted 3 annual forums, 2 research forums, and an annual 'Flow-MER Fridays' webinar series.

Successful catch and release of the mighty Murray cod

Client:
Upper Murrumbidgee Demonstration Reach
Illustrated guide to safe fish handling showing how to hold a fish with hands and gloves, avoid holding it vertically by the mouth, use a net gently, and handle it close to water.
A series of illustrations designed for print media.
A series of illustrations designed for print media.
Andy McGovern in the Catch and Release campaign video.
Andy McGovern in the Catch and Release campaign video.
"Such an invaluable opportunity for great training and investment in our people from an inspiring team! The space that you created for people to feel safe enough to show who they are and have confidence to grow cannot be under-estimated. Thank you for your energy, enthusiasm, and considerable skills!”
Dr Janet Pritchard (Senior Director, MDBA)

Overview:

The Catch and Release campaign was designed to help anglers reduce stress on Murray cod, minimise unintentional damage, and facilitate a healthy release. It is crucial that proper catch and release practices be implemented to protect our gorgeous Murray cod for many more seasons to come.

Our role:

As part of the Murray-Darling Basin Native Fish Recovery Strategy, we worked with the Upper Murrumbidgee Demonstration Reach and pro-angler Andy McGovern to create a suite of short, online educational videos to demonstrate and explain the best handling techniques for Murray cod. By tailoring content to the desired audience (recreational fishers), this campaign could be communicated in an easily digestible way. We developed 1x campaign video, 7x social media reels, and 1x podcast episode, attracting over 40,000+ views with the initial campaign launch. The page and videos remain relevant and we have run subsequent campaigns since.

Campaign podcast

Stock and Waterways

Client:
WaterNSW
MacBook showing 'Stock and Waterways: A NSW Manager's Guide' homepage alongside an open printed guidebook displaying water sources and pump types in a rural farming setting.
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“Thank you for creating such a fantastic resource that is easy to understand and shows practical solutions. I have no doubt it will be a useful tool for our teams to drive landholders to for greater understanding.”
Kurt Laboyrie, Soil Conservation Service
"It's a great read and I look forward to implementing a lot of the points outlined, as well as sharing it with others in how they can make a positive change for habitat, land, stock and farming respectively."
Luke Winzar

Overview:

The Stock and Waterways guide was developed to help NSW landholders better manage their waterways for both agricultural and environmental benefits. From clear ‘how-to’ steps to on-farm examples, everything was designed to help landholders manage their waterways in ways that work for their stock and the land.

Our role:

We worked closely with farmers and on-ground practitioners to turn riparian science into practical knowledge that’s easy to follow and apply. We developed both the hard copy and online resource, which has seen steady growth since inception.

Refreshing Rivers

Client:
Murray Local Land Services
Laptop displaying the Refreshing Rivers website homepage with a river image and text about improving inland river health in New South Wales.
This is an example of the caption inside the image please leep it short.
Laptop screen displaying a map titled 'Values in the Upper Billabong' showing five sub-catchments with color-coded regions and a key explaining waterways, roads, towns, and state borders.
Laptop screen showing a webpage with tabs to filter news by categories and four news articles about river conservation and fish habitat projects.

Overview:

The Refreshing Rivers program is a NSW Local Land Services initiative in the Murray-Riverina region aimed at improving waterway health. It works with and supports landholders in the Central Billabong, Upper Billabong, and Riverina Highlands.

Our role:

ARRC collaborated with Murray Local Land Services to develop their digital communications strategy and Refreshing Rivers program website.

Deliverables:

  • A two-day communications workshop in Albury to align audience segments, develop customer journeys, and craft relevant messaging
  • Website development and ongoing data analysis
  • An Integrated Marketing Communications Plan to encourage ongoing website engagement with target audiences

Enhanced Environmental Water Delivery (EEWD)

Client:
Murray–Darling Basin Authority
Illustration of two people analyzing water flow data on a computer next to a diagram showing a dam with varying water levels, sun, clouds, and wind.
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Overview:

The Enhanced Environmental Water Delivery (EEWD) program was a holistic river management approach that the MDBA was implementing to inform water management, however the program lacked clear and comprehensive communications assets that explained the purpose and benefit of the program to key stakeholder groups

Our Role:

The ARRC was asked to develop a suite of high‑quality communication assets in close consultation with a multi‑jurisdictional steering committee. The assets developed were designed to provide tiered-level information – from high-level snapshots to detailed documentation – on what the program was, why it was timely and relevant, and how it worked.

Deliverables:

  • An animation video explaining the Program’s purpose and approach.
  • A series of short video interviews with various stakeholders engaged in the Program conveying its importance.
  • Designed illustrated placemats and briefing documents for use in water management and policy discussions.
  • A private micro-site that housed all these assets for the stakeholder network to view and share.
Curved composition photo of a flowing river with rocks and green trees on the riverbanks.

Contact us to learn more about our communication services.